Refund Policy
We Guarantee Your Satisfaction.
The best just got better! Though it’s very rare but if for any reason you are not satisfied with your purchase we want to know about it. We stand behind our products 100% so we offer a 30-day, money-back guarantee. Please return the unused portion for a 100% refund or exchange, (the original shipping & handling charges are non-refundable). Please send the item in its original packaging, along with the original invoice to Ovation Science.
All returns must be shipped to Ovation Science pre-paid, as Ovation Science does not accept shipping collect packages. Ovation Science recommends shipping returned product by a service with tracking and insurance as risk of loss or damage in shipping of the returned product shall be borne solely by the Customer. If returned product is not received at Ovation Science, it is the responsibility of the Customer to trace the shipment and no credit will be applied.